What operators usually ask for during identity checks

Typical documents

• Passport or driver's licence
• Proof of address such as a utility bill or bank statement
• Sometimes a Medicare card or payment-method confirmation, depending on the operator
• Additional source-of-funds information for higher-value checks

When KYC is usually triggered

Many operators allow sign-up first and request documents later, especially when a withdrawal is requested, limits are increased, or account information changes.

Review times vary. Routine checks may complete in 24-72 hours, while enhanced checks can take longer.

Practical tips

• Upload clear, uncropped photos or scans
• Make sure names, dates, and addresses match the account details
• Do not obscure information unless the operator specifically allows it
• Keep an eye on operator emails in case more documents are requested